FAQs

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Jude Griffin
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Really helpful and friendly throughout the whole process. Everything was made really easy and communication was great. Would definitely recommend!
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Toma90
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Cora has been incredibly helpful throughout the whole process. She was always friendly, professional, and quick to respond to my questions.
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Huong Nguyen Le
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Great experience with Cora! She was super efficient in helping me find a studio apartment and provided clear, quick advice throughout the whole process
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yasman2008
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I have used Tristram / Student Living Co. for Let Only services for a few years now, I find them to be very friendly and very good at finding me pleasant tenants for my properties. All the staff are very easy to talk to, and their processing for letting is straight forward and things run very smoothly during the processing of finding tenants all the way to them moving in. In particular, Cora and Kyle are extremely helpful, and I must say that they have been going above and beyond with the support that they give me as they always assist with extra things and other questions that I always have that go beyond the Let Only services I use them for. Additionally, they have been giving me very good quotes compared to other agents so I highly recommend Tristram's.
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Thomas Widdowson
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Very easy process and they were very quick to respond and provide answers to any questions i had
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li Guo
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After unsatisfied letting experience with other agent. We moved our students renting properties to Tristram. We have worked with Tristram for 3 years so far. They worked very efficiently and friendly. We give them 5 star ratings.
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王恒征
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I have entrusted my property to The Student Living Co to look for tenants for many years, and they always gets rented out very early each year. The tenants I’ve had always very nice and keep my properties clean. I’d like to thank Cora for her thoughtful help over all these years. She has provided great support with everything from setting the right rental price to arranging property viewings. She also do very detailed checks on every guarantor, and reach out to me to confirm if I could accept whenever there’s any uncertainty. I highly recommend this agency to everyone.
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asif iqbal
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I’ve had a really positive experience using this letting agent and would happily recommend them to other landlords. What stood out straight away was how professional, organised, and easy they were to deal with throughout the entire process. Communication has been excellent from start to finish. I was kept updated regularly, any questions were answered quickly, and everything was handled in a clear and straightforward way. It made the whole experience far less stressful than I’ve experienced elsewhere. The team were proactive in marketing the property and found excellent tenants in a short space of time despite changes in the market. They clearly know the local market well and gave helpful, honest advice throughout. What I’ve appreciated most is the level of trust and confidence they give you as a landlord. It’s reassuring knowing the property is being looked after properly and that any issues will be dealt with quickly without needing constant involvement from me. Overall, a genuinely professional and reliable service, and easily one of the best letting agents I’ve worked with. Many thanks to Cora & the team.
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Xiaolin Meng
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good services
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Jayne Spencer profile picture
Jayne Spencer
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I found Tristrams have been and are very easy to deal with and are always helpful and very professional

Students

As early as you can, ideally October or November for the following year. The best houses in the best spots go fast, especially for bigger groups, so getting your name down early means more choice and less stress. Found somewhere you love? Get your whole group ready to go at the same time, because that is what secures it.

Usually yes, each of you needs a UK based guarantor, normally a parent, who agrees to cover the rent if you can't. They'll need to be a UK resident, earn at least 36 times your share of the monthly rent a year, and have no CCJs or bankruptcies. No one to ask? No problem. You can use a paid guarantor service instead, or choose to pay some rent upfront, though that is always your call and never something we make you do.

Since the Renters' Rights Act, tenancies are periodic, meaning they roll on monthly rather than running for a fixed term. You can end the tenancy by giving the required notice, currently two months. One thing to know as a group: if you're on a joint tenancy and one housemate gives notice, it can affect everyone, so it's always worth talking to us first so we can help you work out the best option together. If you're in a purpose built student block, the rules can be different, and we'll always explain your specific agreement before you sign.

Some houses come with bills included, and on many others you can add a package like Unihomes so everything's rolled into one payment with nothing to split between you. Otherwise you sort the bills yourselves. On your deposit, which is usually five weeks rent and protected with mydeposits, take photos and videos on move in day and flag anything that's already damaged. At the end, once keys are back and any deductions are agreed, your deposit comes back through the scheme, usually within a few working days.

Parents

Most likely, yes. A guarantor agrees to cover the rent if the tenant cannot, and it is usually a parent. You'll need to be a UK resident, earn at least 36 times your child's share of the monthly rent a year, and have no CCJs or bankruptcies. The process is quick and online. If you'd rather not, or can't, your child can use a paid guarantor service instead. Your commitment runs for the length of the tenancy.
Yes. Your child's deposit, typically five weeks rent, is protected with mydeposits, a government approved scheme, within 30 days of us receiving it. It's held independently, not by us or the landlord, and comes back to your child at the end of the tenancy once any deductions are agreed. If the deposit is paid well ahead of the start date, the 30 day protection window simply runs from when it's paid.
Under the Renters' Rights Act, tenancies are now periodic rather than fixed term, and your child can end theirs by giving the required notice, currently two months. In a shared house this can have a knock on effect, so if one housemate gives notice, the others may need to find a replacement to keep the household together. We'll always talk the group through how this works in practice. These rules don't apply in the same way to purpose built student accommodation, which can be exempt from parts of the Act.
It depends on whether we manage the property or simply found the tenant. Where we manage it, your child reports any issue through our online system and we sort it, with emergencies prioritised. Where we only introduced the tenant, the landlord runs the tenancy directly, so issues go to them, and your child's agreement confirms who to contact. Whatever the setup, if you're ever worried about your child's wellbeing, please get in touch and we'll do everything we can to help.

International Students

Yes. If you don't have a UK based guarantor, you can use a paid guarantor service that acts as your guarantor for a fee. You're also welcome to pay rent in advance if you'd prefer, but it's entirely your choice and never a requirement. Get in touch before you apply and we'll walk you through the options.
Right to Rent is a UK Government check we must carry out before you move in, confirming you have the legal right to rent here. You'll usually provide your passport along with your visa or immigration documents. We'll tell you exactly what's needed and check it all with you, so there's nothing to guess at.
Yes. We offer virtual viewings and the whole process, from application to signing, is handled online. That means your accommodation can be secured before you even land, which is one less thing to think about during a big move.
If your property is bills included, your gas, electricity, water and broadband are already set up, which removes a lot of unfamiliar admin. For a UK bank account, most banks offer student accounts, and you'll typically need your passport, proof of your university place, and proof of your UK address, which your tenancy agreement can help provide.

Landlords

It's the biggest shake up in a generation. Fixed term assured shorthold tenancies are gone, replaced by periodic tenancies, and Section 21 no account eviction has been abolished. Possession now relies on specific legal grounds. Crucially for student landlords, there is a dedicated student ground (Ground 4A) that lets landlords of HMOs recover possession to re-let to new students in line with the academic cycle, which helps protect the yearly letting pattern the student market depends on. We handle all of this for our managed landlords and keep you compliant as the rules bed in. Note that purpose built student accommodation can be exempt from these provisions.
Three. Tenant Find Only, where we find and reference a quality tenant and handle the paperwork to move in. Rent Collection, where we also collect rent and chase arrears. And Full Management, our most popular, where we handle everything from marketing and viewings to rent, maintenance, inspections and compliance. We'll recommend the right fit for how hands on you want to be.
Yes. We have extensive HMO experience across Nottingham and Derby and advise on mandatory licensing, room size standards and the fire safety requirements that apply, such as fire doors, alarm and detection systems, safe escape routes and appropriate firefighting equipment. We help you maximise the return from a multi let property while keeping it compliant and safe.
Very, because we do the legwork. We check your current agreement, confirm the notice period, and manage the whole transition, including liaising with your existing agent and giving your tenants a smooth handover. You barely have to lift a finger. Since 2015 we've built our reputation on making the student letting side genuinely straightforward for landlords.

Portfolio Landlords and Investors

The move to periodic tenancies, the end of Section 21 and reliance on possession grounds all add complexity at scale, and the student ground (4A) matters most to anyone running student HMOs. We manage the transition across your whole portfolio, keeping every tenancy, notice and possession route compliant and aligned to the academic cycle, so the change protects rather than disrupts your income. Purpose built student accommodation can sit outside these provisions, and we'll advise where that applies.
Consolidated reporting across every property, covering rental income and arrears, occupancy and upcoming voids, maintenance activity and cost, and compliance status. You get a single clear view of performance, with the detail available whenever you want to drill in.
We track renewal dates for gas, electrical, EPC and HMO licensing across your entire portfolio and arrange everything ahead of expiry. For properties in Article 4 areas or requiring licensing, we advise on your obligations so nothing is missed. One point of contact oversees it all.
Yes. We work with investors, funds and corporate landlords who need institutional grade reporting, governance and accountability. Backed by the operational strength of Tristrams Property Services Ltd, we deliver professional student lettings and asset management across Nottingham and Derby at scale.

New Developments

Yes. We partner with developers and investors bringing new purpose built student accommodation to Nottingham and Derby, supporting schemes from planning and pre letting through to ongoing letting and management, backed by our established pipeline of student tenants and deep local market knowledge.
PBSA is purpose built student accommodation, housing designed specifically for students, typically offering studios, en suite rooms and shared communal space. It's one of the fastest growing property sectors, and Nottingham and Derby are among the most active UK markets. Importantly, PBSA can be exempt from parts of the Renters' Rights Act where the provider is a member of an approved government scheme, so agreements can run on a fixed academic year basis rather than as periodic tenancies.
Yes. We provide pre letting strategy, student demand analysis and marketing support to secure tenants ahead of completion. Our live register of students actively searching gives a new scheme a genuine head start in a competitive market.
If you're developing or acquiring PBSA in Nottingham or Derby, contact our team directly for a confidential conversation. We'll discuss your scheme, your timescales and exactly how we can help you let and manage it successfully.

Why Choose Us?

Unlike national chains, we offer hands-on senior involvement, strong local authority relationships, and real-time insight into Nottingham’s property market. Our independence allows us to act quickly, price accurately, and protect client interests.

Next Steps...

If you are selling a property, letting an asset, or managing a portfolio, contact The Student Living Co. for a confidential, no-obligation discussion.